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Welcome to this first edition of the Consumer Watch publication from the National Communications Authority (NCA).This publication, which is solely dedicated to you, is aimed at educating, enlightening and protecting you with regard to communication services in the country.

We want Consumer Watch to be the publication that you rely on to inform you of on-going developments within the industry and assure you that the NCA takes consumer issues very seriously and is actively playing its role of Consumer Protection in line with our mandate.

We are sure that the benefits of this publication will:
1. Educate, enlighten and protect the consumer regarding ICT products and services in the country;

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